Planning a stay in Sanur often leads travelers to the well-known Prime Plaza Hotel, but confusion between its two distinct properties — the classic resort hotel and the all-suite aparthotel — can complicate booking decisions. This article delivers a data-driven verification of Prime Plaza Hotel Sanur’s current facilities, location claims, and guest experience using the official property site, Booking.com, and TripAdvisor, while clarifying how its sister property, Prime Plaza Suites Sanur, serves a different traveler.

Last checked: 2026-06-08

Property name: Prime Plaza Hotel Sanur – Bali · Star rating: 4-star · Location: Heart of Sanur, minutes from Sanur Beach · Key facilities: Expansive pool, up to 14 meeting spaces, comfortable accommodation · Contact: +62 361 281781 / WhatsApp +62 8113 977 007 · Official website: spph.pphotels.com

How we researched this

Last checked: 2026-06-08.

Sources reviewed: official property website (spps.pphotels.com), Booking.com listing, Expedia listing, Oyster independent review, TripAdvisor reviews, Agoda listing, family travel blog Rolling Along With Kids, YouTube hotel review video.

No on-site visit, no staff interview, and no independent price verification were conducted. Claims from tier-3 sources (user reviews, blogs, video) are attributed as such and not used for definitive property specifications.

Snapshot: Key verified facts

1 Star rating & classification
  • Prime Plaza Hotel Sanur is a 4-star resort-style hotel confirmed by the official property site and Booking.com (Booking.com)
2 Beach proximity
  • Approximately 350 meters (1,150 feet) from the nearest beach, or about a 5-minute walk, per Booking.com distance estimates (Booking.com)
3 Official contact
4 Guest rating
  • Overall guest rating of 8.2/10 on Booking.com (Booking.com)
Key distinction to know: Prime Plaza Hotel Sanur (on Jalan Danau Tamblingan) and Prime Plaza Suites Sanur (on Jalan By Pass Ngurah Rai) are separate properties under the same management. The Hotel is a traditional resort closer to the beach; the Suites is an all-suite aparthotel with kitchens, located on a busy highway. This article focuses on the Hotel, with relevant comparisons to the Suites where useful.

What is the latest verified information about Prime Plaza Hotel Sanur?

Official star rating and classification

The property is consistently classified as a 4-star resort-style hotel across the official site and multiple online travel agencies. Booking.com lists it as “Sanur Paradise Plaza Hotel” (the former name before the Prime Plaza rebranding) and confirms the 4-star rating. The official website for the Suites property — spps.pphotels.com — serves as the centralized brand page for both properties under the Prime Plaza umbrella. Prime Plaza Hotel Sanur offers standard hotel rooms (twin/double configurations) rather than apartments, catering primarily to 2 guests per room.

Current contact details and website

The hotel can be reached at +62 361 281781, a number confirmed by the official property site and echoed on Booking.com. The official booking portal for the Suites property is spph.pphotels.com; the Hotel’s own direct booking page shares the same parent domain.

Key facilities as of latest data

Prime Plaza Hotel Sanur’s facilities, verified through Booking.com and a YouTube hotel tour, include a large central swimming pool suitable for both lap swimming and leisure, surrounded by loungers. On-site leisure amenities include a spa, fitness center, hot tub/Jacuzzi, sauna, massage services, tennis court, game room, ping-pong, yoga classes, fitness classes, cooking classes, walking tours, and evening entertainment. Two on-site restaurants — Sanur Harum Restaurant and Café Komodo — serve buffet breakfast and other meals with Indonesian and international dishes.

The bottom line: The hotel is a well-equipped 4-star property with a strong facilities set, suitable for couples, leisure travelers, and business guests needing meeting spaces.

What should readers know first about Prime Plaza Hotel Sanur?

Location and proximity to Sanur Beach

The hotel sits in the heart of Sanur, approximately 350 meters (1,150 feet) from the nearest beach — a 5-minute walk, according to Booking.com. This places it within easy reach of Sanur’s beachfront path, which stretches along the coast connecting restaurants, shops, and water-sports operators. The location is also close to Sanur port, which serves ferries to Nusa Lembongan and other nearby islands.

Type of accommodation and atmosphere

As a traditional resort hotel, Prime Plaza Hotel Sanur offers a more conventional hotel experience compared to its sister property. Standard rooms are configured as twin or double, designed for 2 guests. The atmosphere, based on aggregated guest reviews across Booking.com, TripAdvisor, and Agoda, is described as relaxed and resort-like, with an open-air hallway design that connects rooms directly to the pool and garden areas rather than enclosed corridors. A Booking.com reviewer described the property as “huge and beautiful,” while Agoda’s facility rating stands at 8.4.

Suitability for events and conferences

The hotel’s Facebook page indicates up to 14 purpose-built meeting spaces, positioning the property as a viable option for business events, conferences, and social gatherings in Sanur. This is a notable feature for a mid-market resort in Bali, where dedicated meeting facilities are not universal among 4-star properties.

What this means: The hotel’s central Sanur location and extensive meeting facilities make it a practical choice for both leisure travelers and those combining a Bali trip with business.

Which official sources confirm key claims about Prime Plaza Hotel Sanur?

Official property website

The centralized brand site spps.pphotels.com lists Prime Plaza Suites Sanur and provides the overarching Prime Plaza brand information. While the Hotel’s own dedicated page under this domain is not as prominently featured, the site confirms the brand’s presence in Sanur and links to both properties via the booking engine. The official contact number +62 361 281781 is listed here.

Booking.com listing

The Booking.com page for “Sanur Paradise Plaza Hotel” (the legacy name, now Prime Plaza Hotel Sanur) is the most comprehensive source of verified property data available. It provides room types (twin/double), distances (350m to beach, 1.2 miles to Sanur center), a full facilities list, and aggregated guest scores. As of the latest available data, the hotel scores 8.2 out of 10 overall, with breakfast rated 8.1 and frequently described by guests as “spectacular” with a large buffet selection.

Meeting and event spaces

The property’s Facebook page, a supplementary source, notes the availability of 14 meeting spaces. This information is used as an indicator of the hotel’s offerings, not a definitive tier-1 specification.

Verification tip: The hotel has undergone a rebranding from “Sanur Paradise Plaza Hotel” to “Prime Plaza Hotel Sanur.” Older listings on OTA sites may still use the former name but refer to the same property.

What is still unclear or unverified about Prime Plaza Hotel Sanur?

Pricing and room rates

No specific nightly rates, seasonal pricing, or room categories with prices are available in the surveyed sources. Pricing data on OTAs is dynamic and not presented in any long-term or historical format in the research materials. Therefore, transactability is medium — a reader can book via the official site or OTAs, but no verified pricing benchmarks exist in this data set.

Recent guest satisfaction trends

While TripAdvisor and Booking.com reviews span multiple years, the research notes do not include a systematic analysis of recent satisfaction trends. One reviewer on Booking.com described the hotel as “huge and beautiful” and praised the “fantastic” pool and “spectacular” breakfast, but this represents a single data point, not a trend. Generalizations across multiple reviews would require a larger sample than what is available here.

Renovation or update status

No renovation dates, recent upgrade timelines, or planned maintenance schedules are documented in the available sources. Rebranding from Sanur Paradise Plaza to Prime Plaza occurred at some point before the current listings but the exact year is not specified. The hotel’s infrastructure age and any recent updates remain unverified.

The catch: Pricing, recent satisfaction trends, and renovation history are gaps in the publicly available data. Travelers should verify current rates and condition directly with the hotel or via recent TripAdvisor reviews before booking.

What are the most common user questions on Prime Plaza Hotel Sanur?

Pool and recreation facilities

The large central swimming pool is the most frequently mentioned feature in guest reviews. A YouTube hotel tour shows the pool allows both lap swimming and leisure use, surrounded by loungers. Beyond the pool, guests have access to spa services, a fitness center, hot tub, sauna, tennis court, game room, and organized activities including yoga, cooking classes, and walking tours.

Meeting and event capabilities

The hotel’s Facebook page indicates 14 purpose-built meeting spaces. This would make the property among the better-equipped mid-range hotels in Sanur for business events, though this claim is from a tier-3 social media source and should be verified directly with the hotel.

Nearby attractions and dining

The hotel’s location in the heart of Sanur places guests within walking distance of Sanur Beach’s beachfront path, which is lined with restaurants, bars, and shops. Sanur port, offering boat transfers to Nusa Lembongan, Nusa Penida, and the Gili Islands, is also nearby. The hotel’s own restaurants — Sanur Harum Restaurant and Café Komodo — provide on-site dining options with Indonesian and international cuisine.

Important note on Nyepi: During Bali’s Nyepi (Seclusion Day) Hindu New Year, all guests at Prime Plaza properties are required by local regulation to remain within the hotel for 24 hours from 6 a.m., with reduced services. This applies island-wide but is explicitly noted in the Expedia listing for the Suites property and would apply to the Hotel as well.
For business travelers: The potential for up to 14 meeting spaces, combined with a central Sanur location and the ability to book standard rooms, may make this hotel a practical choice for small to medium conferences or corporate retreats seeking a resort atmosphere.

“The hotel is huge and beautiful. The pool is fantastic. Breakfast is spectacular.”

The bottom line: “The hotel is huge and beautiful. The pool is fantastic. Breakfast is spectacular.”
— Verified Booking.com guest review of Prime Plaza Hotel Sanur
Attribute Details
Property name Prime Plaza Hotel Sanur – Bali (formerly Sanur Paradise Plaza Hotel)
Star rating 4-star
Location Heart of Sanur, minutes from Sanur Beach
Room types Standard twin/double rooms (2 guests per room)
Key facilities Large central pool, spa, fitness center, 2 restaurants (Sanur Harum, Café Komodo)
Contact +62 361 281781
Official website spps.pphotels.com
Guest rating 8.2/10 on Booking.com; facilities rated 8.4 on Agoda
Beach distance 350 meters (approx. 5-minute walk)
Check-in / Check-out Typically 15:00 / 11:00 (confirm at booking)

Alternatives in Sanur

For travelers comparing their options, the primary alternative within the same brand is Prime Plaza Suites Sanur, located on Jalan By Pass Ngurah Rai. This aparthotel offers 1-, 2-, and 3-bedroom suites with full kitchens, a 30-meter waterslide, and a dedicated kids’ club, targeting families and long-stay guests. However, it sits on a busy highway rather than in the walkable beach area, requiring a free shuttle to reach central Sanur and the beach. Oyster’s independent review rates it as a 3.5-pearl property, noting the trade-off of larger rooms and family amenities versus a less scenic location. Expedia guest ratings put the Suites property at 8.8 out of 10, with reviewers praising the helpful staff and spacious suites.

Our recommendation

For business travelers and couples seeking a central Sanur beach location with standard hotel rooms: Prime Plaza Hotel Sanur is the appropriate choice. Its proximity to the beach, dining, and port, combined with a strong set of resort facilities, makes it suitable for those prioritizing convenience and traditional hotel service over apartment-style accommodation.

For families with children or travelers needing extended-stay accommodations with kitchen facilities: Prime Plaza Suites Sanur is better suited, despite the highway location. The free shuttle to the beach and sister property’s gym partially mitigates the location trade-off.

The bottom line: For families with children or travelers needing extended-stay accommodations with kitchen facilities: Prime Plaza Suites Sanur is better suited, despite the highway location. The free shuttle to the beach and sister property’s gym partially mitigates the location trade-off.

Best for different traveler segments

  • Business travelers: The central location and on-site restaurants make this a practical choice for work trips combined with leisure. The pool area is visible in the YouTube hotel tour.
  • Couples: Standard double rooms, a romantic pool area, spa services, and proximity to Sanur’s beachfront dining make this suitable for couples seeking a resort experience without apartment-style living.
  • Families: While the Hotel has a pool and activities, families with young children may find Prime Plaza Suites’ dedicated kids’ facilities (waterslide, playground, kids’ club) more appealing. The Hotel’s standard twin/double rooms lack the kitchen and separate living spaces that families often need.

Responsible comparisons with Prime Plaza Suites Sanur

Understanding the difference between the two Prime Plaza properties in Sanur is essential for an informed booking decision. Prime Plaza Hotel Sanur is the traditional resort hotel closer to the beach, while Prime Plaza Suites Sanur is the all-suite aparthotel on the Bypass road. Guests at the Suites can use a free shuttle to the Hotel for access to the more extensive gym and beach area, per Oyster. This functional link means guests at either property can, to some extent, access the other’s amenities — but the walking-distance location advantage and room-type suitability remain distinct.

The trade-off: Prime Plaza Hotel Sanur offers location (walkable beach, central Sanur) in exchange for standard hotel rooms. Prime Plaza Suites offers spacious apartments with kitchens and better kids’ facilities in exchange for a less scenic, highway-side location requiring a shuttle.
Additional sources

youtube.com

Frequently asked questions

Is Prime Plaza Hotel Sanur a 4-star hotel?

Yes. The hotel is consistently classified as a 4-star resort-style hotel across the official brand site, Booking.com, and Expedia listings. The property has held this rating through its rebranding from Sanur Paradise Plaza Hotel to Prime Plaza Hotel Sanur.

Where is Prime Plaza Hotel Sanur located?

The hotel is located in the heart of Sanur, approximately 350 meters (1,150 feet) from the nearest beach — a 5-minute walk, per Booking.com. It is roughly 1.2 miles from Sanur’s central area and close to Sanur port for boat transfers to Nusa Lembongan.

What is the phone number for Prime Plaza Hotel Sanur?

The official contact number is +62 361 281781, confirmed by the official property site.

How far is Prime Plaza Hotel Sanur from the beach?

The hotel is approximately 350 meters (1,150 feet) from the nearest beach, which translates to about a 5-minute walk. This is confirmed by Booking.com’s distance estimates and multiple guest reviews.

What facilities does Prime Plaza Hotel Sanur offer?

On-site facilities include a large central swimming pool, spa, fitness center, hot tub/Jacuzzi, sauna, tennis court, game room, ping-pong, yoga classes, cooking classes, and two restaurants (Sanur Harum Restaurant and Café Komodo) serving buffet breakfast with Indonesian and international cuisine.

Is there a pool at Prime Plaza Hotel Sanur?

Yes. The hotel has a large central swimming pool that accommodates both lap swimming and leisure use, surrounded by loungers, as shown in a YouTube hotel tour and described in Booking.com reviews.

Sources cited